The Consumer Satisfaction Team, Inc. is a non-profit organization
staffed entirely by individuals in recovery from mental illnesses and/or substance abuse, and family members of people with mental illness and/or substance addictions.
CST is authorized by the Philadelphia Office of Mental Health (OMH),
the Office of Addiction Services (OAS) and Community Behavioral Health
(CBH) to ascertain satisfaction with Philadelphia
behavioral health (mental health and substance abuse) services to adults, adolescents and children.
CST is open from 9 a.m. to 5 p.m. every weekday.